Lux on Main

I moved into the apartment less than a year after it opened (back when it was Olympus on Main) and recently moved out around two months ago. The facilities and the apartment itself were surprisingly nice, especially given the price point. The package locker is pretty convenient even if it is filled with month old packages from lazy residents. I encountered no issues with the front desk or maintenance; they were consistently great during my stay. The move-out process was smooth, and I felt the charges for some paint and wall hangers were fair. However, our primary issue was the constant noise. At one point, my upstairs neighbors had a child who would ride or roll around on what I assume was a plastic tricycle, creating a constant disturbance. A more recent neighbor played loud music early in the morning, engaged in ab wheel exercises at 6 AM, and responded by jumping up and down when I knocked on the ceiling. This resident, who seemed linebacker-esque, was consistently heavy-footed, stomping around early in the morning and late in the evenings. Calls to the courtesy officer or front office would have them stop every once in a while and a couple weeks later they'd start again. My experiences with downstairs neighbors weren't much better. The second downstairs neighbor would throw parties, which, though tolerable, paled in comparison to the third, who had multiple children running around, slamming doors, and screaming every single night. Luckily, they were eventually evicted(I think?) The last neighbor had two? big dogs, and they made sure we were aware. These dogs barked incessantly for 6-8 hours each day, with the worst part being the late-night whining and barking that could be clearly heard through the floor until 2-3 AM on multiple nights each week. I contacted the courtesy officer and animal control, but they couldn't make contact or, if they did, it had minimal impact, as the barking persisted throughout the neighbor's stay. The disruptions caused by the kid, the stomping, and the inconsistent morning ab wheel exercises and music were irritating, but imagine the stomping from above randomly coupled with the dogs barking at 2AM on a Wednesday. In all honesty, I would give this place 5 stars if it weren't for the challenges posed by other residents. The quality of residents has declined year over year. While there may not have been any serious incidents like the random crazy domestic violence instances when I first moved in, the constant noise has made the occasional disruptive incidents much more tolerable in hindsight. The rating is probably closer to 3.5 with solid front desk/maintenance staff + amenities, but your experience will vary greatly depending on who you live around and whether management will do anything about it/them.

Great place to live! The location is very central and works orders get done quickly. Brittany Trammell was also very helpful when renewing my lease. It took me a while to figure out my renewal since I was out of town but she let me know all my options and found the best option for me. She made my lease transfer very smooth and helped me sign for the exact unit I was looking for.

I have lived here for 2 months and love it here. The unit I moved to was super clean, and the few minor maintenance issues I had were taken care of immediately upon my move in. The complex is super clean and well put together. My only complaint is the package room is a little chaotic. Huge shoutout to Jennifer for a smooth leasing experience and making sure I felt at home. Make sure to ask her about local food recommendations, she will not disappoint you!